THE FOUNDER AND OWNER.
Dorothy Waller, the founder and owner of OstoMart Ltd was instrumental in
creating the model for the way prescription services are delivered to ostomates
today. Dorothy was herself a very experienced nurse, working in the health
service at a senior level for many years and with various appliance manufacturers.
She is passionately committed to constantly reviewing and improving the services
available to clients with a stoma. A passion shared by the rest of her employees
many of whom have been with the Company for some time.
History
OstoMart was founded in 1991. The quality of service offered by the Company
was quickly recognised by professionals and members of the public alike and
the rapid expansion of the business required a move to bigger premises in
Nottingham where our registered office is today.
In the past ten years OstoMart has progressed dramatically; forever changing to meet the new challenges of the market place but always with our clients as the number one consideration of the Company. Our motto is CLIENT FIRST and these words can be seen in every one of our service centres and reflected in our daily contact with our clients.
All members of the OstoMart team have worked hard to achieve the ISO9002 certificate for quality service and as a Company we are very proud of our achievement.
Dispensing Appliance Contract
As our Founder was a key originator of current Home Delivery Service models
you may be assured OstoMart
provides an excellent service to its client family.
We have SERVICE CENTRES in the following areas;-
An overnight/24hour service direct to your door is our basic response for prescription deliveries. We receive your full appliance prescription today and you receive your full order tomorrow*.PLUS complimentary disposal bags and clean up wipes.
Join our STANDARD ORDER SCHEME and we will deal directly with your Doctor to organise prescriptions on your behalf.
We can HAND OR MACHINE CUT your flanges or pouches to template.
We can CUSTOMISE your appliance.
*Weekends& Bank Holidays excepted
If you have a stoma and need a service
we don't already provide contact us through our comments
page. We can guarantee to listen and Respond QUICKLY.
Alternatively contact your nearest service centre
where one of our highly trained team will be pleased to answer your enquiry
personally.
Innovation
Though a family run Company with limited funds, OstoMart
has led the way in improving the level of services and products available
to people with a stoma. A high percentage of the profit is used to research
and develop new products and services.
Through ostoMART
we now offer:-
· Swimwear
· Hi-Line™ Underwear
· Hi-Waist
Underwear
· Cumfie Stretch Pants
· Karicool™
· easiseal Sangenic Disposal Unit
· Casual Trousers
Prescription Products
Assisted by professionals we have researched and developed a range of products
to improve the lifestyle of our clients. All of these products are available
on N.H.S. Prescription.
Coversure
Pouch Covers
OstoShield
OstoMist
OstoFix
OstoGuard
OstoSeal
OstoSorb
OstoClear
OstoZyme
OstoClenz
Support Garments
We now have an extensive range of support garments for men and women. We manufacture
all of our support garments, underwear and swimwear ourselves at our Sewing
Facility in the North of England. Our Support garments are widely recognised
as the best available by both clients who wear them and professionals who
recommend them. All of our garments carry the CE mark
for quality. Contact us for a comprehensive brochure and fitting guide.
EDUCATION
Our Going Home booklet offers help and guidance
to those Ostomates needing an information reference on daily living after
leaving hospital. Given to new Ostomates by many Stoma Care professionals
it contains lots of useful information for anyone waiting for surgery or with
a new stoma. The booklet also has an illustrated section containing helpful
abdominal exercises for those with weak abdominal musculature or a hernia.
FUTURE
OstoMart
will continue to uphold the Client First ethos. We will strive even harder
to improve services and products to our clients. We are already working hard
on our next prescription products.
Watch this space!!!
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